privacy policy
Gigi Inc. (hereinafter referred to as "our company"), regarding the handling of user information including customer's personal information (as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information), shall comply with this privacy policy (hereinafter referred to as " (hereinafter referred to as “the Policy”).
1. Collected user information and collection method
In this policy, "user information" means information related to customer identification, action history on communication services, and other information generated or accumulated in relation to the customer or the customer's terminal, which is shall mean what we collect.
In addition, the provision of personal information to the Company is voluntary. If you cannot provide the necessary information, you may not be able to use the service.
User information collected by the Company is as follows, depending on the method of collection.
(1) Information provided by customers
Information provided by customers in order to use the prepaid payment service (prepaid payment instruments issuing business) and all other services operated by the Company (hereinafter referred to as "the Service") or through the use of the Service is as follows. is.
- Full name
- Contact information
- Information about your place of employment
- email address
- Date of birth
- Information recorded in the contact information (address book) on your device
- Information submitted or provided by the customer through input forms or other methods specified by the Company
(2) Information provided by the external service by allowing the customer to cooperate with the external service when using this service
If you allow us to link with other services such as social networking services (Facebook, etc.) when using this service, we will provide the following information based on the content you agreed to at the time of permission. Collect from external services.
- ID used by the customer for the relevant external service
- Other information that the customer consents to disclosure to the partner through the privacy settings of the relevant external service (information related to friend list on Facebook, etc.)
(3) Information collected by the Company when customers use the Service
The Company may collect information regarding the status of access to the Service and how it is used. This includes the following information:
- Device information (device model name, device manufacturer, device OS version, device language and region settings.)
- location information
- log information
- IP address
- Information about server access logs
- Referrer
- Payment information
- Cookies, ADID, IDFA and other identifiers
2. Purpose of use
The collected usage information will be used only for the purpose of providing this service and within the scope of the following purposes.
(1) To provide this service
- For acceptance of registration, identity verification, customer authentication, and recording of customer settings related to this service
- For the execution of transactions related to the purchase of goods and services by customers who use this service
- For billing and payment processing for products and services purchased by customers
- To give customers points and coupons (including those issued by third parties)
- To synchronize the information recorded in the contacts (address book) on the terminal with this service
- To synchronize information provided by linked external services (information related to Facebook friend lists, etc.) with this service
(2) for advertising, publicity and marketing;
For example, we will use it for the following purposes
- To investigate and analyze the usage history, etc. of this service and use the results for improvement and development of this service and distribution of advertisements
- For advertising and publicity related to products and services of the Company or third parties acting as advertisers
- For marketing of products and services of our company or third parties
- For lotteries for campaigns and for shipping prizes
(3) To improve the Service and consider new services, etc.
For example, we will use it for the following purposes
- For improvement of this service and planning and development of new services
- To investigate, analyze, or create statistical data on the status of use of the Service
- To ask for cooperation in questionnaires, interviews, etc. regarding this service, or to report the results, etc.
- For information on new features, updates, campaigns, etc. of the Service and other services provided by the Company
- To contact you as necessary for maintenance and other important notices
(4) To provide this service safely
For example, we will use it for the following purposes
- To detect customers who violate the terms of use of this service, or to deal with violators of the terms of use, etc.
- To investigate, detect, prevent, or respond to fraudulent activities such as fraud and unauthorized access using the Service
- To respond to inquiries from customers regarding this service
- To report the usage status of this service to customers
(5) For use incidental to the purposes of use set forth in the preceding items
3. How to request suspension of use
The customer may request suspension of use of all or part of the user information by the method prescribed by the Company, and in this case, the Company shall promptly suspend the use in accordance with the provisions of the Company. In addition, depending on the item of user information, the collection or use of this service is a prerequisite for this service, so we may stop collecting it only if you withdraw from this service by the method prescribed by our company.
4. Provision of personal information to third parties
We will not provide personal information of user information to third parties without prior consent of the customer, except when disclosure is permitted under the Personal Information Protection Law and other laws and regulations. However, this shall not apply in the following cases.
- When we outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use
- When personal information is provided along with business succession due to merger or other reasons
- When it is necessary to cooperate with a national institution, a local public body, or a person entrusted by them in carrying out the affairs stipulated by laws and regulations, and obtaining the customer's consent will interfere with the execution of the affairs. when there is a risk of
- In addition, when permitted by the Personal Information Protection Law and other laws and regulations
5. Consignment of personal information
We may entrust all or part of the acquired personal information to a subcontractor within the scope necessary to achieve the purpose of use. In doing so, we will thoroughly examine the eligibility of the subcontractor, stipulate matters related to confidentiality obligations in the contract, and conduct necessary and appropriate supervision of the subcontractor.
6. Safety management for personal information protection
In order to prevent leakage of personal information acquired by our company and manage safety, etc., we will establish regulations, etc. for protecting personal information acquired by our company, and take necessary safety control measures such as making employees aware and thorough. We will strive to maintain and improve
However, these security control measures do not guarantee that leakage of personal information will not occur. Despite the proper operation of our company, we do not take any responsibility for accidents caused by fraudulent acts of third parties.
7. Compliance with laws and regulations
We will comply with laws and regulations regarding the handling of personal information, national guidelines and other norms.
8. Disclosure of Personal Information
When a customer requests disclosure of personal information based on the provisions of the Personal Information Protection Law, we will disclose it to the customer without delay after confirming the identity (if the personal information does not exist, we will will be notified). However, this does not apply if the Company is not obligated to disclose it under the Personal Information Protection Law or other laws and regulations.
When making a request for disclosure, etc., please follow the procedure below and mail it to the "Contact Us".
We may not be able to accept your request if there are any deficiencies or deficiencies in the content of your request.
In addition, in the case of notification or disclosure of the purpose of use of personal information, we will charge a fee (1,000 yen per case) and actual expenses.
| When the person himself/herself makes a request | When requesting disclosure, etc., please prepare the following documents and send them by delivery record mail. ①Personal Information Disclosure Request Form <br>Download the above file and fill in the necessary information. ② Identity verification documents <br>A copy of a document that can verify your name and current address, such as a driver's license, passport, or health insurance card. |
| When an agent makes a request | If the person making the request for disclosure, etc. is a legal representative or an agent entrusted by the principal, please enclose the following documents in addition to the documents in the preceding paragraph. [In the case of a legal representative] (1) A copy of the family register to confirm that there is legal representation, and in the case of a person with parental authority, a copy of the health insurance card with dependents filled in is also acceptable. ②Documents to confirm that the legal representative is the person A copy of a document that can confirm the name and current address of the representative, such as a driver's license, passport, health insurance card, etc. [In the case of an agent by delegation] (1) Power of Attorney (Documents attached to request form for personal information disclosure, etc.) Please download the above file and fill in the necessary information. (2) Personal seal certificate (issued within 3 months) ③Documents to confirm that you are the agent by entrustment <br>A copy of a document that can confirm the name and current address of the agent, such as a driver's license, passport, health insurance card, etc. |
9. Correction and suspension of use of personal information
We will comply with laws and regulations regarding the handling of personal information, national guidelines and other norms.
(1) Correction and suspension of use of personal information
If the customer requests correction of the content based on the provisions of the Personal Information Protection Law for the reason that the personal information is not true, and the reason that it is handled beyond the scope of the purpose of use announced in advance or because it was collected by deception or other wrongful means, if the suspension of use is requested based on the provisions of the Personal Information Protection Law, the retained personal data concerning the customer will be personal information related to the restriction on third party provision If you are requested to stop providing your personal information to a third party for the reason that it has been provided to a third party in violation of the provisions of the Protection Act, we will ask you to confirm your identity (please present your identity verification document. ), we will conduct the necessary investigation without delay, and based on the results, we will correct the content of personal information, stop using it, or stop providing it to a third party, and notify the customer to that effect. If we decide not to correct, stop using, or stop providing to third parties based on reasonable grounds, we will notify the customer to that effect.
(2) Deletion of personal information
If the customer requests the deletion of the customer's personal information, and if the company determines that it is necessary to comply with the request, the customer may be asked to present identification documents after confirming the identity of the customer. ), we will erase your personal information and notify you to that effect.
(3) Exemptions
The provisions of the preceding two paragraphs do not apply if the Company is not obligated to correct, etc. or suspend use, etc., under the Personal Information Protection Act or other laws and regulations.
10. Response to complaints and consultations
Complaints and consultations regarding the personal information held by the Company will be handled by contacting the inquiry window.
11. Continuous improvement of personal information protection management system
We will establish, implement, maintain, and improve our personal information protection management system.
12. Inquiries
If you have any comments, questions, complaints, requests for consultation, or other inquiries regarding the handling of user information, please contact the contact below.
Address: 2-6-11 Daimyo, Chuo Ward, Fukuoka City, Fukuoka Prefecture 810-0041
Name: Gigi Inc. Personal information protection manager: Representative Director Ryosuke Imai
E-mail: contact@gigi.tokyo
13. Procedure for changing this policy
The Company shall review the operational status of the handling of User Information from time to time and strive for continuous improvement, and may change this Policy as necessary. In the event of any change, we will notify the customer in the manner prescribed by the Company. If you use this service after revision, it will be deemed that you have agreed to the revised policy.
However, in the case of a change in content that requires the consent of the customer under laws and regulations, the consent of the customer shall be obtained in the manner prescribed by the Company.
For inquiries regarding privacy policy, please contact the contact point above.
October 31, 2019
Revised November 8, 2022
Gigi Inc.